Patient Bill of Rights

As a patient of Sumner Regional Medical Center, you have the following rights:

1. Considerate and respectful care rendered in a safe environment including the protection of babies from abduction;
2. Services without discrimination based upon race, color, religion, sex, national origin, disability or source of payment;
3. All citizenship rights while hospitalized and assistance to exercise her/his rights as a citizen in accordance with constitutional and statutory guidelines;
4. The right to receive language/communication assistance in an understandable form;
5. The right to receive information from your physician about your illness, course of treatment and prospects for recovery in terms you can understand;
6. Receive as much information about any proposed treatment or procedure as you may need in order to give informed consent or to refuse the course of treatment. Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved in the treatment, alternate course of treatment or non-treatment and the risks involved in each and to know the name of the person who will carry out the procedure or treatment;
7. The right to refuse treatment to the extent permitted by law, and to be informed of the medical consequences and to request a change in physician and transfer to another facility due to religious or other reasons;
8. The right to every privacy concerning the medical care program. Case discussion, patient medical record, consultation, examination, nursing plan of care, and treatment are confidential and shall be conducted discreetly. You have the right to be advised as to the reason for the presence of any individual involved in your health care;
9. The right to expect that within its capacity, Sumner Regional Medical Center will make reasonable response to assist with a request of a patient for services in obtaining consultation with another practitioner if so requested. (Consultations requested by the patient are at the patient’s own expense). The Medical Center must provide evaluation, service, and/or referral as indicated by the urgency of the case. When medically necessary and permissible, you may be transferred to another facility after you have received complete information and explanation concerning the needs for, and alternatives to, such a transfer. The institution to which you will be transferred must first have accepted you for transfer;
10. Continuity of care and to know in advance what appointment times and physicians are available and where;
11. The right to obtain information as to any relationship of the Medical Center to other healthcare and educational institutions, insofar as your care is concerned. You have the right to be treated by competent personnel and to obtain information as to the professional status of healthcare workers and the existence of any professional relationships among individuals, by name and functions, who are participating directly in your care, or who have direct contact with you;
12. Be advised if the Medical Center proposes to engage in or perform human experimentation affecting your care or treatment, you have the right to refuse to participate in such research project;
13. Medical Center rules and regulations apply to your conduct as a patient;
14. Examine and receive a detailed explanation of your bill, regardless of source of payment;
15. Formulate advance directives and appoint a surrogate to make healthcare decision on your behalf, to the extent permitted by law, including but not limited to donation of organs and tissues;
16. Receive a written copy of your rights and responsibilities as a patient and be informed of any change in these rights;
17. Access to the information contained in your medical record within the limits of state law and within a reasonable timeframe (usually 48 hours after request.);
18. The right to express your complaints, concerns, or grievances and to expect the facility to address the same within a reasonable timeframe; complaints can be addressed internally to the risk manager or director of nursing or externally to the KDHE at (800) 842-0078;
19. The right to know the reasons for your transfer either within or outside the facility, including change in room or roommate;
20. Remain free from unnecessary use of physical or chemical restraint and/or seclusion as a means of coercion, convenience, or retaliation;
21. Have a family member or representative of your choice and your own physician notified promptly of your admission to the hospital and of significant change in condition.
22. Have the right to effective pain management;
23. The right to exercise all of the above while receiving care or treatment in the facility without coercion, discrimination, retaliation, abuse, or harassment.

Additional Rights for Skilled Nursing Patients

The right to have a bed held up to a period of 10 days in the event of transfers and as long as it is within the guidelines of the
3rd party payor provision. This provision is not applicable to Medicare subscribers due to being a non-covered service;

1. The right to be informed of name, specialty and way to contact physician responsible for his/her care;
2. The right to self-administer medications if determined by interdisciplinary team this practice is safe;
3. The right to retain and use personal possessions, as space permits;
4. The right to share a room with his or her spouse with consent of both spouses;
5. The right to have personal funds secured in business office and to manage own funds;
6. To be informed of Medicare or Medicaid benefits or changes in service in writing, when eligible;
7. The right to choose their own personal attending physician;
8. The right to private written and telephone communication, private family/visitor time and private resident group meetings. In addition, the right to receive unopened mail;
9. The right to refuse to perform service for the facility;
10. The right to have access to stationary, postage, and writing implements at resident’s own expense;
11. The right to visitation with any state representative, state secretary, ombudsman, mental health authority, or personal physician;
12. The resident has the right to be informed of their limitation or changes to personal funds, services included in Medicare or Medicaid payment, and other request for items and services that may have a change or what the charges will be;
13. The facility agrees to furnish the patient with the following services included in the daily rate: room, board, required nursing care, dietary services, and activities program as defined by regulations, room/bed maintenance and housekeeping services, basic personal laundry services, medically related social services, and other services required by law. Routine hygiene items and services are provided to patients who source of payment is Medicare or Medicaid;
14. The facility’s daily rate for private-pay patients does not include special or customized services including, but not limited to, the following: personal clothing, personal comfort items, specialized or customized equipment and supplies, cosmetic and grooming items and services in excess of those required by law, therapies by licensed therapists, drugs and medications, oxygen, laboratory fees (tests), physician dental, podiatry, and psychiatric care, and other items which are charged in accordance with the attached schedule of charges, and incorporated into the Admission Acknowledgments.

PATIENT RESPONSIBILITIES:

As a patient at Sumner Regional Medical Center, you have the following responsibilities:

1. To provide accurate and complete information concerning your present complaints, past illnesses and hospitalizations, and other matters relating to your health;
2. To make it known whether you clearly comprehend the course of your medical treatment and what is expected of you;
3. To follow the treatment plan established by your physician, including the instructions of nurses and other health professionals
as they carry out the physician’s orders;
4. To keep appointments and to notify the hospital or physician when you are unable to do so;
5. For your actions should you refuse treatment or not follow your physician’s orders;
6. To assure that the financial obligations of your hospital care are fulfilled as promptly as possible;
7. To follow hospital policies and procedures, as applicable;
8. To be considerate of the rights of other patients and hospital personnel;
9. To be respectful of all property in the hospital.